HealthNavGZ is an AI-powered operations and training platform for health professionals and community workers. Equip navigators to guide patients and providers through digital tools, device access, and the skills behind virtual care.
People-first support
At every step of the digital care journey
Confirm device, connection, and comfort with the video link.
Digital health navigators bridge the gap between a tool and the person trying to use it. HealthNavGZ helps organizations prepare that workforce with practical training, guided workflows, and ongoing learning.
Equip navigators to coach patients and providers through portals, virtual visits, secure messaging, and everyday digital health tasks.
Help identify practical barriers around devices, connectivity, accessibility, and language—then connect people to appropriate support.
Give providers and care teams tools to refer patients to navigation support and reinforce a consistent, respectful virtual-care experience.
Flexible learning paths help new navigators build a strong foundation and experienced teams sharpen specific skills.
Role clarity · Trust building · Digital inclusion · Boundaries and referrals
Device setup · Connection checks · Visit preparation · Joining and troubleshooting
Patient portals · Secure messaging · Remote monitoring basics · Accessible instruction
Referral workflows · Team handoffs · Navigator collaboration · Continuous improvement
Operational automation helps organizations coordinate training and support. Navigators bring the empathy, context, and judgment that technology cannot replace.
Start with the person’s goal, preferred language, access needs, and comfort level.
Use a clear, teach-back approach to practice the digital task without taking control away.
Coordinate devices, connectivity, accessibility resources, or provider follow-up as appropriate.
Capture de-identified program trends to strengthen training and remove access barriers.
Choose a common digital-care barrier and see an example navigator checklist. This demo uses no personal health information.
Privacy by design.
Do not enter patient names, diagnoses, or identifying details.
Your example checklist will appear here.
Build a program that values access, confidence, and experience—not just activity counts. Define measures that fit your setting and protect patient privacy.
Are device, connectivity, language, and accessibility barriers being identified and referred?
Can people complete key digital tasks with greater comfort and independence?
Do patients and providers feel supported before, during, and after virtual care?
Are navigator training and workflows improving based on feedback and de-identified trends?